Process consulting, a discipline Edgar Schein defined at MIT in 1969, helps teams see and fix how work actually flows before automating it. Transformation efforts often fail when organizations skip this foundational step of defining processes clearly.
A business process consultant watches how your team works, finds bottlenecks and waste, then recommends fixes. With US salaries from $110,000 to $180,000 according to Glassdoor, workflow software like Tallyfy now handles much of this work at a fraction of the cost.
Pick a process improvement consultant by testing competency with quantifiable proof, weighing cost against ROI, and checking cultural fit. The best consultants spend 90% of their bandwidth on communication, not technical knowledge.
